Ethical Channel

At Silom Atelier, we are committed to transparency, ethics, and respect in all our operations. That's why we've created the Ethics Channel, a confidential space where you can report any irregular behavior or conduct that violates our values ​​and principles.

1. What is the Ethics Channel?
The Ethics Channel is a secure and anonymous tool that allows employees, suppliers, customers, or anyone associated with Silom Atelier to report:
• Improper or fraudulent practices.
• Conduct that violates current legislation or our internal policies.
• Cases of harassment, discrimination or other disrespect in the workplace.
• Breaches related to sustainability, human rights or business ethics.

2. How can you use the Ethical Channel?
You can submit your report through the following channels:
• Email: canaletico@silomatelier.com
• Postal address: Avenida Emilio Arrieta 8, 9, San Sebastián de los Reyes, 28706, Madrid, Spain (Indicate “Confidential - Ethical Channel” on the envelope).
Your communication will be handled with the utmost confidentiality, respecting your right to anonymity if you so choose.

3. Commitment to confidentiality and protection
At Silom Atelier:
• We guarantee that all complaints will be investigated impartially and professionally.
• We respect the anonymity of those who report any incident, unless they choose to identify themselves.
• We prohibit any type of retaliation against people who use the Ethics Channel in good faith.

4. Our values
This channel reflects our commitment to a work environment based on:
• Transparency and legal compliance.
• Respect for human rights.
• Equality, diversity and sustainability.

5. What happens after submitting a report?
• Reception and analysis: Your communication will be reviewed confidentially.
• Investigation: If necessary, we will initiate an internal investigation with a specialized team.
• Resolution: Appropriate measures will be taken to correct any irregularities and prevent future incidents.

Thank you for helping us build a more ethical and responsible organization. If you have any questions or need more information, please contact us at info@silomatelier.com. Your support is essential for our continued improvement!